Inputs
The time and attention we invest to serve clients and build the business well.
| KPI | Actual Aug 2026 | Budget Aug 2026 | Last Year Aug 2025 | Actual Jun–Aug 2026 | Budget Jun–Aug 2026 | Last Year Jun–Aug 2025 |
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Billable Hours
Total hours billed to clients.
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Billable Hours / # Active Clients
Average billable hours invested per active client.
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Utilization %
Total billable hours as a share of all Cornerstone hours worked.
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Bailey Utilization %
Bailey's billable hours as a share of Bailey's total hours worked.
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Production Team Utilization %
Production-team billable hours as a share of production-team hours worked.
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Total Hours
All hours worked across client delivery and business building.
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Total Hours / # Active Clients
Average total Cornerstone hours worked per active client.
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Number New Leads
New prospective contractor leads generated during the period.
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Outputs
The financial and commercial results produced by the work we put in.
| KPI | Actual Aug 2026 | Budget Aug 2026 | Last Year Aug 2025 | Actual Jun–Aug 2026 | Budget Jun–Aug 2026 | Last Year Jun–Aug 2025 |
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Lead Conversion Rate
Share of qualified leads that convert into signed work.
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$ Signed New Engagements
Contracted value of new engagements signed during the period.
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Revenue
Top-line revenue earned during the period.
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Revenue / Billable Hour
Revenue generated for each billable hour worked.
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Revenue / Total Hours
Revenue generated for each total Cornerstone hour worked.
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Revenue / Engagement
Average revenue generated per active engagement.
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Revenue / Client
Average revenue generated per active client.
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Gross Profit / Total Hours
Gross profit produced for each total hour worked.
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Net Income
Profit remaining after all expenses.
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Backlog — 30 Days
Contracted work expected to be delivered within the next 30 days.
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Backlog — 60 Days
Contracted work expected in days 31 through 60.
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Backlog — 90 Days
Contracted work expected in days 61 through 90.
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Cash
How earned value moves into cash and supports business stability.
| KPI | Actual Aug 2026 | Budget Aug 2026 | Last Year Aug 2025 | Actual Jun–Aug 2026 | Budget Jun–Aug 2026 | Last Year Jun–Aug 2025 |
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Invoiced
Amount billed to clients during the period.
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Invoiced / # Active Clients
Average amount invoiced per active client.
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Cash Collected
Cash received from client payments during the period.
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Cash Collected / # Active Clients
Average cash collected per active client.
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AR
Outstanding accounts receivable balance at period end.
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Avg AR Aging
Average age of outstanding receivables.
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Impact
Whether our work is deepening client relationships and creating meaningful progress.
| KPI | Actual Aug 2026 | Budget Aug 2026 | Last Year Aug 2025 | Actual Jun–Aug 2026 | Budget Jun–Aug 2026 | Last Year Jun–Aug 2025 |
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# Active Clients
Clients with billable hours during the period.
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# New Engagements
New scopes or agreements signed during the period.
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# New Engagements by New Clients
New engagements signed by clients beginning their Cornerstone relationship during the period.
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# New Engagements by Existing Clients
New engagements signed by established Cornerstone clients.
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Avg # Engagements / Client
Average number of active engagements per active client.
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Expansion Rate
Existing clients signing new work divided by eligible existing clients.
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Total Active Engagements
Engagements with active work or service during the period.
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% Clients Improving
Active clients showing progress against agreed engagement success measures.
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